About Us
Cartoz is an Australian online-only retailer operated by RAVAL GROUP PTY LTD (ABN 24 621 799 273, ACN 621 799 273).
Customers purchase from and pay Cartoz. Cartoz is the seller and customer-support contact for every order placed through our online store.
How We Operate
Cartoz offers products across a range of categories for delivery to eligible Australian addresses.
Products may be sourced, stored or dispatched on our behalf from different Australian partner, supplier or warehouse locations. These fulfilment partners do not sell directly to Cartoz customers.
Depending on the order:
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Products may be dispatched from different Australian warehouses.
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Items in the same order may arrive separately.
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Availability varies by product and warehouse.
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Delivery options, charges and estimated timeframes vary by product and destination postcode.
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Tracking information is provided after dispatch when available.
Delivery estimates are not guarantees. Please review the relevant product listing and our Shipping Policy before ordering.
How Orders Work
- Order placement: Select the product, enter an eligible Australian delivery address and review the product price and applicable delivery charges before completing checkout.
- Payment: Payment is made to Cartoz through the payment method selected at checkout. Orders remain subject to acceptance and product availability.
- Fulfilment: Cartoz arranges fulfilment. Products may be sourced or dispatched on Cartoz’s behalf from different Australian partner, supplier or warehouse locations, and items may arrive separately.
- Dispatch and tracking: Tracking information is provided after dispatch when it is available for the applicable delivery service.
- Delivery: Availability, delivery options, charges and estimated timeframes vary by product, dispatch warehouse, courier and destination postcode. Delivery estimates are not guarantees.
- Customer support: Cartoz is the seller and support contact for the order. Contact sales@cartoz.com.au if assistance is required.
Our Responsibility to Customers
Cartoz provides the online store, accepts customer payments and manages order support.
If you have a question or problem with an order, contact Cartoz—not the fulfilment supplier or warehouse.
Product information may be supplied by the relevant manufacturer or supplier. We work to present this information clearly, but customers should review the current product listing for specifications, compatibility, price and availability before purchasing.
Purchases are covered by Cartoz’s published policies and applicable rights under the Australian Consumer Law.
What We Sell
Our online catalogue includes products across categories such as:
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Appliances
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Audio and video
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Automotive accessories
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Baby and children’s products
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Commercial equipment
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Electronics
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Fashion
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Food and beverages
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Furniture
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Gifts and novelty products
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Health and beauty
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Home and garden
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Outdoor recreation
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Pet care
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Sports and fitness
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Tools and equipment
The products and categories currently available may change. A product appearing on the website is not a representation that it is always in stock.
Why Shop with Cartoz?
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Secure online checkout
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Product-level pricing and availability information
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Delivery to eligible Australian addresses
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Tracking provided after dispatch when available
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Australian customer support
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Policy-based returns and refunds
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Rights and remedies under the Australian Consumer Law
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Visible Australian business and contact details
Business Details
Trading name: Cartoz
Legal entity: RAVAL GROUP PTY LTD
ABN: 24 621 799 273
ACN: 621 799 273
Business address: 16, Perregreen Street, Doolandella, Queensland, 4077, Australia
Phone: 0493 005 074
Support email: sales@cartoz.com.au
Customer support hours: Monday to Saturday, 9:00 am to 9:00 pm (Queensland time)
Online store — no customer pickup. The business address is not a showroom, walk-in retail store or collection point.
Ready to Explore?
Browse current products, prices and delivery information through our online store.