Shipping Policy
At CARTOZ, we aim to deliver your orders quickly, safely, and efficiently.
📦 Order Processing
- Orders are processed within 1–2 business days (Monday to Friday)
- Orders placed on weekends or holidays will be processed on the next business day
🚚 Shipping & Delivery Time
- Standard delivery time is 5–10 business days
- Delivery times may vary depending on your location
- Remote or regional areas may take slightly longer
Estimated Delivery:
- Metro Areas: 5–7 business days
- Regional Areas: 7–12 business days
📍 Multiple Shipments
If your order includes multiple items, they may be shipped separately from different warehouses.
- You may receive multiple tracking numbers
- Items may arrive at different times
📬 Order Tracking
- Once your order is shipped, you will receive a tracking number via email
- You can track your order anytime using the provided link
💰 Shipping Charges
- Shipping charges (if applicable) will be calculated at checkout
- We may offer free shipping on selected products or promotions
⚠️ Delivery Delays
While we aim to deliver on time, delays may occur due to:
- Courier or logistics issues
- Weather conditions
- Public holidays or peak seasons
In such cases, we appreciate your patience and understanding.
📌 Important Notes
- Please ensure your shipping address is correct at checkout
- CARTOZ is not responsible for delays caused by incorrect address details
- We are not liable for delays caused by third-party courier services
📞 Need Help?
Email: sales@cartoz.com.au
WhatsApp: Available for quick support
Fast Delivery | Secure Shipping | Trusted Service